1.1. Provider means Virtury s.r.o., company ID 092 64 418, registered office Na záhonech 844/24, Michle, 141 00 Prague 4, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, Insert 333521, hereinafter referred to as "Provider".
1.2. User means anyone who uses the service or otherwise enters into legal relations with the Provider through the web interface (hereinafter referred to as "User").
2.1 These Terms and Conditions (hereinafter referred to as the Terms and Conditions) define the rights and obligations between the Provider and the User.
3.1. The contract between the Provider and the User shall be deemed to be concluded at the moment of acceptance of the Provider's offer by the User who has made an enquiry. At the same time, the User agrees to these Terms and Conditions.
4.1 The subject of the Agreement is the User's right to access the ordered and paid Internet services offered by the Provider on the domain virtury.cz or virtury.io.
5.1. The Provider's performance is available in electronic form on the virtury.cz or virtury.io website, or by sending a link or code to the email box. The cost of data transmissions between the Provider's servers and the User's end device is borne by the User.
5.2. The use of the Services by the User is subject to the use of a standard internet browser (e.g. Google Chrome, Firefox) and internet connection. Sample virtual tours are used to verify technical availability for the User.
5.3. When accessing using mobile devices (e.g. smartphone, tablet), not all functions may be available.
6.1. The User has the right to use the ordered and paid services offered by the Provider on their own domain. The User declares that he/she has tested that the virtual tour works with his/her technical equipment (hardware and software) and the Internet connection used before submitting the order. The virtual tours available free of charge on the Provider's server are used for this testing. The User confirms that the sample virtual tours work without problems and accepts their quality. The Provider shall be entitled to reject the User's later claim on this ground.
7.1. The User has the right to withdraw from the contract without giving any reason. The withdrawal can be made electronically to the e-mail address: info@virtury.cz with a statement that he/she withdraws from the contract, as well as the account number to which he/she wishes to send the money and attach a copy of the proof of payment.
7.2. The User's withdrawal from the Contract shall have effect only with respect to future performance (not with respect to performance already duly provided). The User shall be entitled to a refund of the proportionate part of the price paid by him attributable to the defective or non-performed performance. The amount shall be refunded within 30 days of the date of receipt of the email with the withdrawal declaration.
8.1 The Purchaser is obliged to notify the Provider in writing of any defects in the Work identified by it without undue delay after their discovery.
8.2. The User may submit any complaints electronically at any time by e-mail to info@virtury.cz. In the notification, the User shall provide a description of the defects found and the circumstances under which the defects occurred. The Provider shall decide on the complaint or objection within 30 days of its receipt.
8.3. The User undertakes to refrain from any action that could jeopardize the reputation of the Provider, in particular the publication of false information or biased evaluation of its services. Furthermore, the User undertakes to refrain from any unfair competitive behavior, including possible discouragement of those interested in purchasing online services.
9.1. The Provider is obliged to set up the User's access rights to the ordered and paid services within five working days after receiving the full payment to the bank account.
9.2. The Provider shall have the right to terminate the User's access to the online services prematurely without compensation, provided that the User has breached any of the obligations set out in these Terms and Conditions.
9.3. The Provider may reasonably inform the User about its other services in the form of advertising messages, using the User's e-mail address, and the User agrees to this. The Provider is obliged to stop sending any commercial communications to the User if the User unsubscribes from such communications by clicking on the unsubscribe link in the footer of the email.
9.4 In the event of a server outage, the User shall not be entitled to any financial compensation or refund of the fee paid. The Provider is obliged to make the necessary efforts to eliminate technical problems of the server.
10.1. The Parties have expressly agreed that the subject of this Agreement is not any transfer of the User's business risk to the Provider. The Provider shall not be liable for the impropriety of the User's practices in relation to the use of the services provided.
10.2 The User understands that all information provided within the Provider's services is intended as general recommendations without knowledge of the specific situation of the individual User. The Provider is not responsible for the way in which the Users apply the information obtained in practice, and therefore assumes no responsibility for the specific decisions of the User and their possible consequences.
10.3 If individual provisions of these Terms and Conditions are or become invalid, the other provisions shall remain valid. Any gap so created shall be replaced by a modification that is consistent with the purpose and intent of these Terms and Conditions.
10.4 The relationship between the Provider and the User shall be governed by the laws of the Czech Republic.
10.5 The relationship between the Provider and a particular User shall be further regulated in the Work Contract concluded with the User or in the price offer issued by the Provider.
10.6. Any communication between the Provider (address info@virtury.cz) and the User (address specified by the User) shall take place electronically in the form of electronic mail (e-mail).
10.7. These Terms and Conditions come into force on 08.03.2022. The Provider reserves the right to change them at any time. The User shall be notified of the change of the Terms and Conditions at least one month in advance before they become effective and shall be given the opportunity to terminate the contract in due time.